bdt69 Privacy Policy
The security of your personal information is our highest priority. Learn in detail how your information is collected, used, and kept secure on the bdt69 platform.
1. Introduction and Applicability
bdt69 (hereinafter referred to as "we", "us", or "the platform") provides a reliable online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") describes our practices and commitments regarding the collection, processing, storage, and disclosure of your personal information.
By using our website or services, you are considered to have given your consent to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.
This Policy applies to our website bdt69.cam, the mobile site, and all related digital services. We are not responsible for third-party websites or services.
2. What Information We Collect
When registering on the bdt69 platform and using our services, we may collect the following types of information:
2.1 Information You Provide Directly
Identity Information
Full name, date of birth, national identity card number (for KYC verification), photo or scanned copies of identity documents.
Contact Information
Email address, mobile number, and your current address in Bangladesh.
Financial Information
bKash, Nagad, Rocket, or Upay account numbers, transaction history, and records of deposits and withdrawals.
Account Information
Username, password (encrypted), security questions, and account preferences.
2.2 Automatically Collected Information
- IP address, browser type and version, operating system.
- Cookie and session data, records of login and logout times.
- Page visits, click patterns, and activity logs on the platform.
- Device identifier (Device ID), mobile network information.
- Gaming activity, betting history, and details of bonuses received.
2.3 Information Received from Third Parties
To carry out identity verification (KYC), we may use legitimate third-party verification services that help us confirm your identity. Information may also be received from certain specific data sources for fraud prevention purposes.
3. Purpose of Using Information
We use the information we collect for the following legitimate purposes:
- Account Management: To create, verify, and maintain your bdt69 account.
- Service Delivery: To run betting, casino games, live games, and slots services smoothly.
- Financial Transactions: To process deposits and withdrawals through bKash, Nagad, Rocket, and Upay.
- Identity Verification: To confirm your age and identity during the KYC process.
- Customer Support: To provide 24/7 live chat support in Bengali and resolve your issues.
- Bonuses and Promotions: To send you relevant offers, welcome bonuses, and VIP rewards.
- Security: To prevent fraud, money laundering, and unauthorized access.
- Responsible Gaming: To identify signs of excessive gambling and provide support.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To analyze data in order to further improve the user experience.
4. Information Sharing and Disclosure
We generally do not share your personal information with third parties. However, information may be disclosed in the following limited circumstances:
Service Providers
Trusted partner organizations that assist with payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure maintenance — all bound by strict confidentiality agreements.
Legal Obligations
When we are required by court order, government directive, or applicable law to disclose information.
Fraud Prevention
Necessary information may be shared with regulatory authorities in the interest of preventing money laundering, fraud, or other illegal activities.
Business Restructuring
In the event of a company merger, acquisition, or asset sale, user information may be transferred, but it will continue to be subject to the same privacy standards.
Before sharing your information for any purpose other than those stated above, we will obtain your explicit consent.
5. Cookies and Tracking Technologies
The bdt69 website uses cookies and similar tracking technologies. These help improve your browsing experience and maintain service quality.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security.
- Analytics Cookies: Used to understand which parts of the site are used most.
- Preference Cookies: To remember your language selection and other preferences.
- Security Cookies: To detect and prevent fraudulent activity.
5.2 Cookie Controls
You can disable cookies from your browser settings. However, please note that disabling essential cookies may cause certain important features of the site to not work properly and may cause issues with logging in.
6. Information Security Measures
bdt69 has implemented industry-standard technical and organizational measures to protect your information:
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption.
Two-Factor Verification
A two-step verification (2FA) option is available when logging into your account.
Password Hashing
Your password is never stored directly — a strong hashing algorithm is used.
Continuous Monitoring
24/7 system monitoring is conducted to detect suspicious activity.
Secure Backups
Regular encrypted backups ensure the protection and availability of data.
Access Controls
Only authorized personnel have limited access to the information they need.
7. Data Retention and Deletion
We retain your information only for as long as necessary. The retention period depends on the type of information and legal requirements:
- While Account Is Active: All account and transaction information is stored throughout the entire period the account remains active.
- After Account Closure: Financial and identity information is retained for a set period to meet legal requirements.
- KYC Documents: Identity verification documents are retained in accordance with mandatory retention rules.
- Communication Logs: Customer service and live chat records are stored for a limited period.
After the retention period ends, information is securely deleted or anonymized so that you cannot be identified afterward.
8. Your Rights and Choices
As a registered user of bdt69, you have the following rights:
Right to Access
You may request to know what information we hold about you and to receive a copy of it.
Right to Rectification
You may ask us to correct any information about you that is inaccurate or incomplete.
Right to Deletion
You may request the deletion of certain information where there is no legal obligation to retain it.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
Right to Object
You may object to the use of your information for certain purposes.
Right to Data Portability
You may request to receive your information in a structured, readable format.
To exercise any of these rights, please contact us. We will process your request within a reasonable time. Please note that some information may not be possible to delete due to legal obligations.
9. Protection of Minors
bdt69 strictly follows a 21+ age policy. We do not knowingly collect personal information from anyone under the age of 21 or allow them to use our services.
The KYC process is used to verify age at the time of registration. If we learn that a minor has used our services, their account will be closed immediately and any collected information will be deleted.
If you are aware that a minor is using our platform, please notify our customer support.
10. Policy Changes and Updates
We may update this Privacy Policy from time to time. For any significant changes, we will:
- Send a notification to your registered email address.
- Display a clear notice on the website.
- Update the "Last Updated" date at the top of the page.
Continuing to use our services after any changes means you are considered to have accepted the new policy. We therefore recommend reviewing this page regularly.
We can provide older versions of the policy upon request.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:
Get in Touch with Us
We are ready to assist you with any privacy-related matter.
You can learn more about the bdt69 platform on our About Us page. To learn about responsible gaming, visit our Responsible Gaming page.